Delivery Terms and Fees

Delivery within our regular area of service* is $20. Senders will be contacted if additional fees are necessary to their specific needs. 

Delivery outside these areas is $25+, pending on timing and specific location. 

Same day delivery can be guaranteed with orders received before 11am, at no additional cost.

Same Day Delivery ordered after 11am is subject to additional cost of $25-$45+, pending delivery location, items and design purchased, and/or time order was received. Clients will be contacted if additional cost or notes on availability is necessary.

Orders may be subject to substitution of products or colours without notice, in order to expedite delivery, as indicated in notes at check out, and bottom of all web pages. Please see Our Guarantee for more details.

All deliveries are received before 5pm for businesses, and 7pm for residential recipients each day, 7 days a week. Specific delivery times can not be guaranteed, and may require additional fees.

Please contact for questions about your order. 

Recipients will be called and notified about a special delivery coming within a window of time. Senders will receive a confirmation when delivery has been completed at the end of day. Failed delivery attempts may be subject to additional fees. Senders will be contacted if necessary.

All orders are considered final and non-refundable. Changes to delivery location can be emailed to before delivery date.

*Our regular area of service includes Downtown Toronto, North York, Etobicoke, Brampton, Mississauga, Oakville, Burlington, Milton, Hamilton, and Ancaster. Deliveries outside of this area can be made to Scarborough, Markham, Richmond Hill, Thornhill, and Vaughn at additional cost.